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Service

When it comes to service, REM has a simple approach: treat our clients the way we like to be treated. This isn’t a novel approach. But it’s one that makes sure we deliver an unrivaled level of service to our clients day in and day out.

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Reliability

Being reliable doesn’t just mean you can depend on our valuations to be accurate. It means you can depend on the people of REM, too. We stand behind our products. We deliver reports when promised. And we respond to your needs immediately. Reliability isn’t just about what we do. It’s about who we are.

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Integrity

At REM, honesty isn’t just the best policy. It’s our only policy. We believe in being honest, ethical and fair in all of our dealings. After all, if you can’t count on our integrity, you can’t count on our valuations.

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Innovation

Staying on the leading edge of technology allows us to be more efficient and productive in every aspect of our work. More importantly, it helps us to deliver the best possible product to you.

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01.about

Our History

In September 2003, Mario Mazzei and J. Craig Stephens, MAI, recognized that commercial real estate valuations could be performed more efficiently. That turnaround time for appraisals could be faster. And that client service could be elevated to an entirely new level.


That’s when Mario and Craig decided to form Real Estate Matrix. By focusing on going beyond clients’ expectations, REM has grown continuously since its founding. Today, REM is one of the Southeast’s premier commercial valuation firms and has participated in the valuation of billions of dollars in real property assets.

Coverage Area

Coverage Area

Appraisals

  • Alabama
  • Mississippi
  • Florida
  • North Carolina
  • South Carolina
  • Georgia
  • Tennessee
  • Kentucky

Reviews performed nationwide.

Industries Served

  • Banking
  • Investors
  • Legal
  • Insurance
  • Government
  • Accounting
  • Corporations
  • Institutional

Property Types Valued

  • Office
  • Industrial
  • Retail
  • Multi-Family
  • Religious Facilities
  • Land
  • Special Use
  • Hotels
  • Convenience Stores
  • Car Washes
  • Mini-Storage
  • Shopping Centers
  • Credit Tenant
  • Mixed Use
  • Sports/Entertainment
  • Subdivisions

This is a partial list. REM provides services for numerous other property types.

Clients We've had the Pleasure to Serve

  • American Momentum Bank
  • BancorpSouth
  • Bank of America
  • BBVA Compass
  • Boston Mutual Life Insurance
  • Bryant Bank
  • Burr and Foreman
  • City National Bank
  • City of Birmingham
  • Comerica Bank
  • Corporate Realty
  • First Financial Bank
  • Iberia Bank
  • Midland States Bank
  • NBC Bank
  • Oakworth Capital Bank
  • Pinnacle Bank
  • Progress Bank
  • Protective Life Insurance
  • RBC Bank / PNC Financial
  • Regions Bank
  • Renasant Bank
  • Rialto Capitol
  • ServisFirst Bank
  • SouthBank
  • Synovus Financial Corporation
  • Union State Bank
  • University of Alabama at Birmingham
  • US Bank
  • USAmeriBank
  • Wal-Mart
  • Wells Fargo Bank

This is a partial list. REM has numerous other clients.

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02.people

Our People are as Reliable as
Our Valuations

At REM, we believe not just in doing the big things right (like providing exceptionally credible valuations), but in focusing on the small details as well.


Like returning your calls or emails immediately. Keeping you continuously updated on the status of your project. And completing your assignment when we promised we’d complete it. Our team of professionals prides itself on going beyond the expected to provide you with a level of service you can’t get anywhere else. It’s simple, really. Your success is our success. And we’re completely committed to both.

Mario Mazzei

Real Estate Analyst / Advisor, Co-Founder

Christopher Newport College of the College of William & Mary
Birmingham Southern College
Alabama Certified General Appraiser
Mississippi Certified General Appraiser
South Carolina Certified General Appraiser


J. Craig Stephens, MAI

Real Estate Analyst / Advisor, Co-Founder

B.S., The University of Alabama, Tuscaloosa
Alabama Certified General Appraiser
Georgia Certified General Appraiser
Mississippi Certified General Appraiser
Florida Certified General Appraiser
South Carolina Certified General Appraiser
North Carolina Certified General Appraiser
Tennessee Certified General Appraiser


David Wayne Sumners

Real Estate Analyst / Advisor

B.S., The University of Alabama at Birmingham
M.A., The University of Alabama at Birmingham
Mississippi Certified General Appraiser
Alabama Certified General Appraiser


Travis Prewett, MAI

Managing Director Gulf Coast Region

B.S., Auburn University
Alabama Certified General Appraiser
Mississippi Certified General Appraiser
Florida Certified General Appraiser


John Fratto, MBA

Marketing Director Dallas


Damon Towery

Real Estate Analyst / Advisor

B.S., Faulkner University
Alabama Certified General Appraiser


Brad Stamps

Real Estate Analyst / Advisor

B.S., The University of Montevallo
Alabama Certified General Appraiser


Beau Leonard

Real Estate Analyst / Advisor

B.S., James Madison University
South Carolina Certified General Appraiser
North Carolina Certified General Appraiser
Virginia Certified General Appraiser


Jason D. Finley

Real Estate Analyst / Advisor

B.S., The University of Alabama at Birmingham
Alabama Certified General Appraiser


Matt Cole

Real Estate Analyst / Advisor

B.S., The University of Alabama, Tuscaloosa
Alabama Certified General Appraiser

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03.services

A Matrix of Real Property Services

REM provides valuation and advisory services for commercial and industrial property – everything from offices and retail to hotels and subdivisions. But that’s just the beginning.


We also offer a range of services beyond valuations, including:

  • Ad Valorem Tax Appeals
  • Appraisals
  • Appraisal Reviews
  • Consultation Services
  • Valuations for Estate and Financial Planning
  • Income Property Investment Analyses
  • Real Estate Valuation Litigation Support
  • Real Estate Brokerage and Acquisitions
  • Valuations for Financial Reporting
  • Financial Reporting

A Look at Commercial Appraisal Management

REM is extensively involved in appraisal management and review services. Our clients are able to save time and money, enhance security and auditability, and ensure regulatory compliance by employing us for the following services:

  • Assistance with maintaining a qualified approved appraiser panel
  • Ensuring proper scope of work to enable credible appraisals
  • Bidding out appraisal assignments to qualified appraisers
  • Engaging qualified appraisers to perform valuations on behalf of the client
  • Performing Compliance/Administrative Reviews, USPAP Standard Rule (3) Technical Desk Reviews or Field Reviews

Linked by RIMS™

REM uses ExactBid's RIMS (Real Estate Information Management System), a web-based procurement and workflow management system that links us with our financial institution clients. RIMS allows us to:

  • Solicit bids
  • Award jobs
  • Engage appraisers, consultants and other vendors
  • Manage appraisals
  • Perform additional due diligence services

Ensuring Credible Appraisals

Appraisal reviews performed by us or REM are either Administrative Reviews (Compliance) or full USPAP Standard 3 Technical or Field Reviews. Our detailed process elicits deficiencies in appraisal reports to ensure credible appraisals in support of financial institutions’ collateral. In addition, our valuation administration program is sure to pass the scrutiny of any bank regulatory agency in regard to appraiser independence and appraisal quality control issues – while also providing security, job status reports and performance review for each vendor via a rating system. Because of this detailed process, financial institutions throughout the United States turn to REM for commercial valuation administration services (Valuation Management-Administration).

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04.technology

Higher Tech Means Better Service

At REM, we invest in the latest technology not simply to maintain an extensive market database or to provide our team with the finest analytical tools available. We invest in technology to better serve our clients.


Cutting Edge Technology

REM's Streamlined Process

By staying on the cutting-edge, we streamline our processes and become more efficient in order for you to receive:

  • More accurate valuations
  • Faster turnaround times
  • Consistent quality
  • Reduced costs
  • Improved communications
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05.why rem?

10 Reasons to Choose REM

We're here to serve all of your valuation needs – and to exceed your expectations every step of the way.


  1. Reliability. You can depend on the credibility of every REM valuation report, project or assignment. No matter the size of the project, every valuation report goes through our stringent internal review process. To further ensure total reliability in the ever-evolving real estate market, we stay at the forefront of new regulatory requirements, updated appraisal methodology and USPAP changes.

  2. Quality. Our reports are concise, superbly written and logically compiled. Within the first few pages, you’ll find all pertinent facts essential to your lending decision expertly summarized – which means no more wasting valuable time trying to find vital information.

  3. Experience. Properly evaluating property and the market takes a unique level of experience and expertise. We carefully select our analysts to ensure you’re always working with professional experts at the top of their game.

  4. Team. We roundtable all appraisals to make sure you benefit from each senior analyst’s knowledge and experience.

  5. Speed. When it comes to turnaround times, our philosophy is simple: We’ll always meet or beat our agreed upon time (or notify you immediately of an unavoidable cause of delay).

  6. Service. You're our client – a fact we never forget. That's why we make sure we continually communicate with you and go out of our way to provide you with the level of service you deserve.

  7. Research. Before our analyst arrives at the property, our research team is busy collecting relevant market information. This extensive research helps our analysts to be better prepared and to work more efficiently.

  8. Innovation. We invest heavily in sophisticated technology to maintain an extensive market database, provide our team with the finest analytical tools and ensure the highest level of efficiency.

  9. Training. Our reports are only as good as our analysts. For this reason, we mandate continuous advanced education and training to our staff to make sure they're up-to-date on all issues related to our industry.

  10. Integrity. We believe in being honest, ethical and fair. Some may say that these are old-fashioned values. But they’re the only ones we know.
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06.contact

Talk to Us

Contact us today and let us know how we can help you.


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Location

Real Estate Matrix

2145 14th Avenue South,
Birmingham, AL 35205

Contact Info

Call Craig at: 877.453.0221 x 803
craig@realestatematrix.com

Call Mario at: 877.453.0221 x 802
mario@realestatematrix.com